Last Updated: January 2024

Here's the reality: in iGaming, data security isn't optional. This policy explains how SolutionGaming collects, uses, and protects your information when you use our platform or visit our website.

What We Collect

We gather what's necessary to deliver our licensing and platform services:

  • Business Information: Company name, contact details, licensing jurisdiction, operational requirements
  • Technical Data: IP addresses, browser type, device info, platform usage metrics
  • Communication Records: Support tickets, consultation notes, integration specifications
  • Compliance Documentation: KYC/AML data, regulatory filings, audit logs (for licensed operators only)

How We Use Your Data

Your information serves specific purposes:

  • Delivering platform services and technical support
  • Processing licensing applications and regulatory compliance
  • Improving our software and consultation workflows
  • Sending service updates and industry insights (you control frequency)
  • Meeting legal obligations under US state gaming regulations

We don't sell your data. Period. No third-party marketing lists, no broker deals.

Data Security

Our infrastructure runs on enterprise-grade protection:

  • 256-bit encryption for data in transit and at rest
  • Regular security audits by independent firms
  • Access controls limited to authorized personnel only
  • Automated backup systems with geographic redundancy

For operators on our platform: your player data stays segregated with role-based access. We maintain SOC 2 Type II compliance and follow PCI DSS standards for payment processing.

Third-Party Services

We work with vetted partners for specific functions:

  • Payment processors: Stripe, authorized banking partners (PCI-compliant)
  • Cloud infrastructure: AWS, Google Cloud (US-based servers)
  • Analytics: Privacy-focused tools, no cross-site tracking

Each partner signs data processing agreements that match our security standards.

Your Rights

You control your information:

  • Access what data we hold about your business
  • Request corrections to inaccurate information
  • Delete non-essential data (compliance records have retention requirements)
  • Opt out of marketing communications anytime
  • Export your data in standard formats

Cookies & Tracking

We use essential cookies for platform functionality and optional analytics cookies (you choose). No ad tracking, no behavioral profiling for marketing purposes.

Updates to This Policy

When regulations change or we add services, we update this policy. Major changes get emailed to active clients 30 days before taking effect.

Questions?

Our compliance team handles privacy inquiries directly: [email protected]

For urgent data security concerns, contact our DPO at [email protected] or call our secure line at +1 (555) 023-4567.

Think of this policy as your legal API - it defines how data flows through our system. We keep it straightforward because gaming operators deserve transparency, not legalese labyrinths.